Privacy Policy

1. Introduction

Thank you for visiting RiverMutt Ice Cream (“RiverMutt” “we” or “us”). Your privacy is important. This notice explains our online information practices and the choices you can make about the way your information is used on this Website (https://therivermutt.com).  The Website is not intended for users under the age of 18; If you are under 18, do not use or provide any information on this Website or on or through any of its features.

    2. The Information Collected

    RiverMutt does not collect personally identifiable information about you – such as your name, address, telephone number, fax number, e-mail address, etc. – unless you choose to provide that information; for example, by completing a contact form or signing up for our newsletter.

    RiverMutt does automatically collect certain non-personally identifiable information when you visit this site – such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider.  RiverMutt also uses Google Analytics to track visitor, session and campaign data and track site usage.

    3. How We Normally Use Information About You

      RiverMutt may use non-personally identifiable information to analyze site usage, which allows administrators to improve the design and content of the site. These activities may include, but are not limited to:

      • Administering, protecting, operating and maintaining the Website and our systems;
      • Improving the navigation and content of the Website, system administration and security;
      • Compiling aggregated statistics about the site usage and to better understand the preferences of site visitors;
      • Carrying out research and development to improve services;
      • Carrying out other legitimate business purposes.

      In the ordinary course of business, RiverMutt uses personally identifiable information you provide to respond to your inquiry or process a form you have completed on various sections of the Website. These activities may include, but are not limited to:

      • Responding to your specific inquiry or request and providing you with information that you have requested;
      • Processing and completing business transactions and sending related information;
      • Sending administrative or service-related communications;
      • Helping personalize your experience on our Website (for example, remembering your consent preferences);
      • Helping deliver services to site visitors and providing customer service and support.

      From time to time we may also contact you about other matters related to RiverMutt; however, we will not share, rent, or sell your personally identifiable information outside RiverMutt, except as provided in this policy.

      It is possible, though unlikely, that we might be forced to disclose personally identifiable information in response to legal process or when RiverMutt believes in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency’s request.

      Also, RiverMutt cannot guarantee the privacy of personal information you transmit over the web or that may be collectable in transit by others.

      4. Sharing Information With Third Parties

      RiverMutt may from time to time engage third parties to preserve, analyze or otherwise store or manipulate data received by RiverMutt from its customers and to maintain records that allow us to efficiently communicate with you and provide, recommend appropriate services, execute documents, provide invoices, and collect payment. In all such cases, third party service providers will be required to treat all such data with the same degree of care as RiverMutt and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.

      5. Analytics

      RiverMutt may use cookies (See “What Are Cookies” below) in order to facilitate the use of Google Analytics, and/or similar applications designed for measuring website performance (collectively “Analytics”), with respect to our Website visitors. RiverMutt may use personally identifiable information together with Analytics to track and analyze the web pages visitors visit or emails that are opened so that it can better understand and improve its services.

      6. Collection of Information by Third-Party Sites and Sponsors

      This site contains links to other sites, including social media sites and applications, whose information practices may be different than RiverMutt’s. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

      7. Social Media

      Visitors that have communicated with us through the “Contact” form or other means may receive additional announcements about site news, events, private messages, blog posts, and web site updates. RiverMutt may invite you to “Like” or “Follow” or take a similar action with our social media content. In the event you chose to do so, your name or other information contained in your social media profile may be visible to other users of the social media platform. Further, others users may be able to see that you have interacted with our social media content or view other information about you that was posted in your social media materials. Out of respect for the privacy of our registered users, RiverMutt presents the option to not receive these types of communications, however, we may not be able to remove your personal information from a social media interaction that has already occurred.

      From time to time RiverMutt may post information about programs and events that are sponsored by or co-sponsored by organizations. Should you choose to register electronically for any of these events, RiverMutt will have no control over the third-party sponsors’ use of this information.

      8. Security

      RiverMutt takes precautions to protect your information. We use commercially reasonable efforts to maintain a secure data environment; however, we cannot guarantee the security of your personal information.

      RiverMutt does not directly collect credit or debit card information. Please do NOT include this information in the Contact form or other communication. RiverMutt works with third party vendors that specialize in facilitating online payments. Any payment information should be communicated directly to these parties, to whom you will be directed by: (i) appropriate links on this Website, (ii) instructions in electronic mail, or (iii) links featured on these parties’ websites.

      9. What are Cookies?

      A cookie is a piece of data stored on the user’s computer tied to information about the user. RiverMutt may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by RiverMutt to track user preferences while the User is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by RiverMutt to store your preferences. Cookies used on the Website do not contain personally identifiable information.

      10. Disabling/enabling cookies

      You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of this site if cookies are disabled. For further information about disabling or blocking cookies, please consult the “Help” menu of your web browser.

      RiverMutt may use cookies in the following ways:

      1. Where they are essential to make this Website work
      2. To store your consent preferences, and to determine if your browser can display emojis properly
      3. To identify bots to protect the Website against malicious spam attacks.
      4. To compile anonymous, aggregated statistics that allow us to understand how users use this site and to help improve the structure of this site.

      11. Log Files

      Like most standard websites, RiverMutt uses log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in these log files, including but not limited to IP addresses, is linked to personally identifiable information.

      12. Your  Rights.

      You have the right to:

      Request that we provide you with information regarding what personal information about you we have collected, used, disclosed or sold.

      Request access to your data and correct any inaccuracies, this includes the right to obtain copies of your data

      Request that we delete, and request any of our service providers to delete your personal data

      Request that we stop selling certain or all of your personal information and request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. These rights are not applicable, as we do not sell your personal information, or provide it to others for marketing purposes, however applicable law requires that we inform you of this right.

      Opt out of any data processing.

      We will not discriminate against any consumer who exercises any of the rights described above.

      To make a request or ask a question regarding any of the foregoing, please contact us via email at [email protected].

      13. Revisions to our Privacy Policy

      RiverMutt reserves the right to revise this policy or any part of it from time to time. Please review the policy periodically for changes. RiverMutt will notify you of any material changes we make and you will have the opportunity to opt out at that time. This privacy policy was last updated on June 5, 2024  If you have any questions about this privacy policy, please contact us via email at [email protected].